Terms and Conditions
Updated 12 December 2019
Your Healing Heart Terms of Engagement
As a natural health practitioner and non-medic I do not claim to diagnose or treat diseases, instead I focus on creating optimal conditions for your body’s own powerful healing abilities to function.
Please understand that:
The information that I give on emotional wellbeing, diet and lifestyle should be seen by you as a tool enabling you to take charge of your own healing. I view my principal role as supporter, guide and educator; after which the responsibility lies with you to act on the advice given (studies show that patients who take responsibility for their health have a higher chance of full recovery). Having said this, I will provide continuing advice and support for you as long as you need it.
Rebuilding the health of the body takes time and along the way lifestyle needs will change. For that reason it may be necessary for us to work together over a period of weeks and possibly months so that required changes can be made to your programme.
I do not replace your GP or hospital consultant and you will need to keep your relationship with these specialists as they will remain your primary health-care workers.
I reserve the right to determine which cases fall outside my scope of practice, in which event the appropriate referral will be recommended.
I will be available to answer brief questions by email or phone in case of difficulties, but this is not an alternative to proper follow-up appointments.
The ultimate responsibility for your health care is your own and I am here to support you in this. I reserve the right to discontinue our services where it is apparent that your expectations, and what I can provide, are not in agreement.
I will make clear any charges for consultations before undertaking them.
If you are not satisfied with my services and feel you have not gained anything from the experience of working with us, I will be happy to provide a refund of your fee, minus an administration charge of £35.
I understand that you may sometimes need to cancel an appointment and if you cancel up to 48 hours before your appointment you will get a full refund, minus an administration fee of £35. If there is an urgent situation and you need to cancel with less than 48 hours’ notice please contact me and we will come to an arrangement.
Your Healing Heart Website
The website provides access to a range of health and wellness content, social features and an online store.
By accessing the website you acknowledge and agree that:
You will use this website exclusively for your own personal, non-commercial use
You will not try to alter, damage, hack, remove or interfere with this website.
This website may present content such as:
Courses and Programmes
Event promotion or other type of promotional offers
Information in relation to services and products from third parties (third party content). Please note that we are not responsible for your use of third party content, which may be subject to terms and conditions set by that third party. We do not necessarily endorse, control, or sponsor any third party content, and you use and rely on any third party content at your own risk.
The information provided on this website is for your information, and it is not intended to be a substitute for independent professional advice. We ask that you always consider your own circumstances and rely on your own skill, care, and diligence with respect to using any information obtained from this website. For serious health issues, always seek appropriate medical care, and contact your doctor or emergency services if you think you may have a medical emergency.
All content displayed on this website is the property of Your Healing Heart, and all intellectual property rights in the website are reserved. Your Healing Heart and the Seven Elements of Healing Programme are our trademarks.
Copyright protection should be taken seriously, and if by any chance you have reason to think that your work has been reproduced or distributed in a way that represents infringements of copyright or are aware of any infringing material on this website please notify me at
I work hard to provide you with the best possible content and information in relation to health, healing and wellbeing of the body, mind, and soul. However, I can’t promise that everything will be perfect all the time.
Therefore, I can’t guarantee that (i) the website is provided error-free or uninterrupted; (ii) that all the information on the website is accurate, reliable, adequate, or complete all the time; (iii) that the website is free of viruses or other spyware that could damage your device.
I disclaim all liability for any loss or damage (including, but not limited to, special, indirect, consequential loss) howsoever occurring directly or indirectly in connection to the point (i) – (iii) above and/or your use of this website, to the maximum extent permitted by law.
Changes and Updates
Please note that I may discontinue or suspend the website or your use of the website at any time without notice or liability to you.